January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
December 12, 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.
November 18, 2011 - (Free Research) In this week's Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.
January 12, 2012 - (Free Research) Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives.
December 02, 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.
November 15, 2010 - (Free Research) The pressure on businesses to develop strategies which embrace environmental sustainability has increased dramatically in recent years, driven both by concerns about the long-term availability of fossil fuels and the impact of corporate activities upon the environment.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
May 06, 2011 - (Free Research) Database auditing has become critical to all enterprises for dealing with various regulatory compliance and security requirements. View this Forrester Research comprehensive assessment of leading database products incorporating 147 criteria. Find out which products rank highest.
March 24, 2011 - (Free Research) Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions.
December 01, 2011 - (Free Research) As new challenges continue to arise related to mobile devices, legislative pressures, social media, and the continued degradation of core security, learn 5 key predictions for strategies and trends in IT and security operations in 2012.
February 07, 2011 - (Free Research) The commercial potential of cloud computing and cloud services is widely accepted, both in private industry and in the public sector. The opportunities for cost reduction and efficiency in the UK public sector are real and achievable, but require significant changes to procurement practices, delivery frameworks and across the supplierlandscape.
February 07, 2011 - (Free Research) The Data Centre Strategy, G-Cloud and Applications Store for Government Programme (hereafter the „G-Cloud Programme‟) are 3 of the 14 strands of the Government ICT Strategy.Phase 2 of the programme started in October 2009 and ran until the middle of February 2010.
February 07, 2011 - (Free Research) The overriding goals for Data Centre Consolidation, the G-Cloud and the Applications Store for Government are:Reduce ICT costs;Provide open competition and create a vibrant marketplace enabling the best product at the best price;Create flexibility.
October 28, 2011 - (Free Research) In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now.
February 08, 2011 - (Free Research) By adopting commercial best practices, the federal government can achieve sustainable cost savings and reach high levels of operational efficiency. Read this paper to learn about the IBM 7-point strategy and unmatched portfolio of offerings that can help federal agencies stabilize a fiscal imbalance.
January 24, 2012 - (Free Research) Read this white paper now and learn more about the opportunities and challenges that a mobile workforce present to IT and understand the next steps you need to take to develop a successful strategy.
January 05, 2012 - (Free Research) This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy.
November 17, 2011 - (Free Research) This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy.
October 20, 2011 - (Free Research) There are many challenges associated with consolidating branch locations, in efforts to save money and increase effectiveness. Learn how merged government branch offices can properly cut costs and increase efficiency utilizing HP’s Converged Infrastructure.
November 18, 2011 - (Free Research) This white paper outlines steps that financial institutions can take to become more business savvy and efficient in the age of the consumer. Read on and learn how to leverage information and reduce risk, properly set product prices, learn about your clients and more.
November 23, 2011 - (Free Research) This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud.
November 15, 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.
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