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I Can Do It eKIT  by IBM


October 01, 2009 - Register Now to take advantage of this complimentary collection of resources to discover how IBM Rational Software may cut your maintenance cost and give you the flexibility to transform your business with assets you already have without spending a fortune.

 

IBM Buyers Guide  by IBM


October 02, 2009 - This buyer's guide outlines features and capabilities that comprise an effective SIEM solution, discusses the benefits of each capability, and provides checklists to help you evaluate whether or not a particular vendor's solutions can address each of these areas.

 

IBM Cognos 8 Business Intelligence for Professional Users  by IBM


January 05, 2009 - Professional report authors need a single reporting solution that draws data from a variety of sources and enables wide collaboration yet delivers the resulting information at business speed. IBM Cognos® 8 Business Intelligence includes Web-based reporting tools that support collaboration and good decision making.

 

IBM Eye: Security Detective for Hire  by PowerTech


September 25, 2009 - This article will give step-by-step overview of how to deal with some of the most pervasive security threats currently facing IBM Power Systems. It'll help organizations that are struggling to get started with security and act as a 'wake-up call' for those who think that “powering the server on” is all the security they need.

 

IBM Internet Security Systems™ X-Force® 2009 Mid-Year Trend and Risk Report (Aug 09)  by IBM


August 11, 2009 - The IBM Internet Security Systems X-Force® research and development team discovers, analyzes, monitors and records computer security threats and vulnerabilities. According to X-Force observations, many new and surprising trends surfaced throughout the first half of 2009. Read this report to learn more.

 

IBM ISS X-Force Threat and Risk Report  by IBM


July 01, 2009 - Read this Trend and Risk report from IBM® ISS X-Force® to learn statistical information about all aspects of threats that affect Internet security, including software vulnerabilities and public exploitation, malware, spam, phishing, web-based threats, and general cyber criminal activity.

 

IBM Security Framework Blueprint (Redbook August '09)  by IBM


July 22, 2009 - IBM has created a pair of complementary views to bridge the communication gap between the business and the technical perspectives of security to enable convergence in thought and process. The IBM Security Framework addresses the business view, and the IBM Security Blueprint addresses the technical view.

 

IDC Best Practices: Protecting Sensitive Information in Failed and Decommissioned Storage Media  by PeakData Services, Inc.


September 03, 2009 - Stringent laws and regulations are forcing businesses to look at data in a new light. Added to compliance challenges is protecting disparate data, while reducing overhead costs associated with legal discovery. In this webcast IDC looks at high level trends in compliance, solutions that industry-leaders are employing and how to mitigate data risk.

 

IDC report - Reduce Storage Complexity with Sun Unified Storage  by Sun Microsystems, Inc.


May 01, 2006 - With all protocols and storage features included in the cost of the system, Sun claims its new unified platform delivers significant performance gains and cost benefits versus proprietary unified storage solutions.

 

IDC Report on ITIL: How to manage the IT Service Lifecycle  by Hewlett-Packard Company


October 08, 2008 - Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.

 

IDC White Paper - Online PC Backup: Key Criteria in Selecting an Enterprise Solution  by Iron Mountain Digital


December 15, 2008 - This paper looks at the need for laptop and desktop data protection and, based upon recent IDC research, the key requirements firms should consider in evaluating enterprise-level online PC backup solutions.

 

Identifying and Addressing Evolving Threats E-Guide  by ISC2


April 06, 2009 - Read this expert E-Guide and learn what CISOs said were their biggest challenges of 2008 and what lies ahead for 2009. Topics covered include the 4 pillars of an information security strategy and how to make security decisions in a way that business units will have added value and can be integrated smoothly along with other enterprise initiatives.

 

Identifying and Fixing Data Center Hot Spots  by APC


August 21, 2009 - Hot spots can seriously reduce the efficiency of an organization's computer equipment. Watch this webcast for expert tips on remediating your data center's hot spots and discover the costs associated with the task.

 

Identity and Information Security Integration  by Courion Corporation


September 11, 2009 - In the past, identity management and information security solutions were often procured, implemented, and managed independently with different tools, processes, and organizational units. This separation is quickly becoming a thing of the past. Why? Read this white paper for the answer.

 

Identity-Enabled Web Services: Standards-based Identity for Web 2.0 - Today  by Ping Identity Corporation


June 05, 2009 - Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing Web Services has been a challenge until recently. This White Paper discusses how Identity-Enabled Web Services works, and why it is important.

 

IFRS in the Life Sciences: Broad implications  by Deloitte


September 03, 2009 - This paper provides practical industry insights on IFRS for life science executives and includes useful sections on: IFRS challenges and opportunities in life sciences; Implications of IFRS for financial reporting, tax, human resources, mergers and acquisitions, IT, and treasury and much more.

 

Implementing a Data Quality Strategy  by DataFlux Corporation


January 06, 2009 - In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems.

 

Implementing an Effective Data Loss Prevention Solution for Your Network  by IBM


July 25, 2009 - Read this paper for a thorough examination of data loss prevention and for a step-by-step guide for implementing an effective DLP solution in your organization.

 

Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway  by Websense, Inc.


June 18, 2009 - The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.

 

Implementing Device Restrictions in Vista and Server 2008  by Global Knowledge


January 23, 2009 - With Vista clients and Server 2008 systems, we have a number of new Group Policy settings that allow us to exert some level of control over which devices users can install and use.

 

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps  by Global Knowledge


January 01, 2006 - This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.

 

Implementing Robust Change Management  by SearchSecurity.com


October 27, 2009 - Change management: Information security professionals have been known to cringe when they hear these words. But the change management process doesn't have to be as complicated as it might seem.

 

Improve Backup and Recovery Using Deduplication with Modern Mainframe Virtual Tape  by Data Domain


June 08, 2009 - This whitepaper describes how mainframe users can effectively switch from physical tape (or hybrid disk/tape) to a modern mainframe Virtual Tape solution with Data Domain deduplication storage.

 

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence  by myDIALS Inc.


November 04, 2009 - This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.

 

Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff  by Tripwire, Inc.


October 05, 2009 - Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues.

 

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study  by TAKE Supply Chain


October 15, 2009 - Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications.

 

Improve Your Vision and Grow your Career with Visual Analysis  by Tableau Software


January 01, 2007 - Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data.

 

Improving Confidence by Increasing Understanding in Information  by IBM


May 08, 2009 - Building greater confidence in your underlying data is easier said than done. The typical organization is home to a wide variety of fragmented data sources. Organizations with a baseline of data management maturity will get better value from their BI investments. They are also more likely to outperform organizations less mature in data management.

 

Improving Process Flexibility: How to Respond Quickly to Changing Market Demands by Streamlining Processes  by Oracle Corporation


December 01, 2008 - This white paper will show that by improving process flexibility and transparency, not only can employees and systems adapt more easily to changing requirements, but existing infrastructure and applications can run more smoothly together for longer, thus raising ROI.

 

Increase Sales Productivity by Creating a Connected and Collaborative Sales Force  by Microsoft


September 09, 2009 - Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.

 

Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM  by Microsoft


September 09, 2009 - Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

 

Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile  by Microsoft


September 09, 2009 - In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.

 

Increasing Customer Experience via Rich Information Applications  by Actuate


September 09, 2009 - This whitepaper shares key points and recommendations from leading analysts such as Forrester to assist organizations in leveraging RIAs to enhance online user experience.

 

Increasing Reliability and Availability in a Virtualized SQL Server Environment  by Marathon Technologies


September 18, 2009 - As companies continue to consolidate and look for best possible uses of both existing and new computer hardware, nowhere is this more apparent than server management. This paper will provide you some best practices and key success stories that you can use in designing and implementing your own virtualized SQL environment.

 

INERGY Automotive Systems Increases Network Performance and Enterprise Security while Realizing a Rapid Return on Investment  by Blue Coat


April 16, 2009 - Read this case study to discover how INERGY Automotive Systems enhanced overall security, protected business-critical applications, diminished need to expand WAN bandwidth, and optimized access to centralized systems and applications by implementing successful data and network convergence using Blue Coat Intelligence solutions.

 

Infor CRM for Travel & Leisure  by Infor CRM


July 01, 2009 - Enterprising companies in travel and leisure are using Infor CRM for Travel and Leisure to create a continuous customer dialogue and deliver the highest impact offers at the moment of interaction across business units and channels.

 

Information Agenda Assessment Tool  by IBM


October 07, 2009 - The cost and complexity of managing increasing volumes of data and content, plus the need to provide trusted information to all users, are driving CIOs to rethink approach to information delivery. This quick self-assessment is the first step to find out how IBM's Info Agenda approach can help your company unlock the business value of information.

 

Information Connect: Program Management in the Public Interest - Primavera Enterprise Project Portfolio Management Solutions  by Oracle Corporation


October 08, 2009 - Oracle's Primavera enterprise project portfolio management solutions help organizations effectively and efficiently invest their funds for the good of the public.

 

Information Enables: Run Your Business Better – and Prove It  by Oracle Corporation


September 14, 2009 - Read this white paper to learn about Oracle’s comprehensive GRC platform and how leading enterprises are turning to Oracle’s new platform to meet the demands of increasingly challenging regulatory mandates while continuing to innovate and grow their business.

 

Information Governance Perspectives from RSD: E-mail Archiving  by RSD


August 17, 2009 - With the ever increasing compliance regulations in terms of E-mail archiving, It becomes clear that E-mail archiving is an information governance imperative. This paper presents the 3 technical challenges which should be understood when evaluating email archiving solutions

 

Information Governs: Oracle Solutions for Governance, Risk, and Compliance  by Oracle Corporation


September 14, 2009 - Now more than ever, enterprises must achieve strategic objectives while operating within prescribed boundaries. Oracle makes this possible with the most complete platform for governance, risk, and compliance. Read this white paper to learn more.

 

Information Security Considerations And Recommendations For IT And Business Decision Makers  by Redspin, Inc.


November 09, 2009 - This white paper outlines considerations and recommendations for reducing business risk through the use of an effective enterprise information security program.

 

Information Security Essential Guide to Data Protection  by Information Security Magazine


August 19, 2009 - Data breaches run rampant and there is very little information about how to build a practical, effective data security program. We'll detail the steps to take and the technologies available to keep your organization's most valuable information assets safe. Read on to learn more about protecting the database without threatening the budget.

 

Information Security Essential Guide to SIMs  by Information Security Magazine


November 17, 2009 - Security information management systems can now be used for proactive risk management and business intelligence. This Essentials Guide explains how this can be achieved. Read on to find articles that cover topics like today's SIM trends, incident response, threat management, and data analysis.

 

Information Security Magazine - October 2009: Security 7 Awards  by Information Security Magazine


October 13, 2009 - The big news in this month's issue is the announcement of the winners of the fifth annual Security 7 Award. Other featured articles present tips for preventing future incidents and also explain how SOX compliance is hitting smaller public companies harder than the big guys. Read on for these great articles and more.

 

Information Security Magazine - September 2009: Readers’ Choice Awards  by Information Security Magazine


September 15, 2009 - This issue of Security Information Magazine features the 2009 Readers’ Choice Awards. For the fourth consecutive year, our readers voted to determine the best security products. A record 1,721 voters participated this year, rating products in 17 different categories. There’s also a great article on the facts and myths about encryption and more.

 

Information Security Magazine November 2009: Stay in Control  by Information Security Magazine


November 16, 2009 - Unmanaged changes to IT systems and networks can recklessly increase risk to enterprises. The key is rolling out an accepted change management process, and sticking to it. Read this magazine and find out how a consistent change management process puts you in charge.

 

Ingersoll Rand Increases Business Agility with Microsoft Online Services  by Microsoft


May 01, 2009 - Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels.

 

Innovative Endpoint Protection: Unburden Your Endpoints and Improve Flexibility  by Trend Micro, Inc.


August 27, 2009 - Watch this videocast to see why Trend Micro's OfficeScan 10 is a valuable endpoint protection solution that provides immediate, high quality protection using cloud-client architecture.

 

Integrated Contract Life-Cycle Management: Automate Processes, Reduce Over-Payments, Improve Productivity  by SAP America Inc


June 05, 2009 - Combining SAP ERP with SAP Incentive Administration and SAP Paybacks and Chargebacks provides a complete contract management solution. With this solution, you will increase market share, capture business intelligence, reduce overpayments and duplicate claims, improve compliance, and increase productivity.

 

Integrated Infrastructure and Performance Management for Virtualized Environments  by CA


April 01, 2009 - Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments.

 

Integrated Threat Management: How to Find the Right Solution  by Trend Micro, Inc.


September 09, 2009 - Read this expert E-Guide to learn more about the integrated threat management landscape and receive some tips and best practices to properly deploy an integrated threat management solution.

 

Integrating Data in the Information System, an Open Source Approach  by Talend


July 28, 2009 - This White Paper describes a number of real-life applications and databases interoperability scenarios and explains how an Open Source approach helps in solving interoperability challenges. Read this paper to learn more about successfully connecting new technology deployments with existing infrastructure.

 

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services  by Infoblox


March 02, 2009 - This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.

 

Integrating SAP Data in the Information System Using Open Source Data Integration  by Talend


February 10, 2009 - This Technical Note discusses Talend's data integration capabilities for SAP and covers Talend's SAP connectors, as well as additional SAP-dedicated tools.

 

Integrating the Cisco® Unified Presence Server in Your Unified Communications Network  by Global Knowledge


August 27, 2009 - Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).

 

Integrating Unix and Linux Systems with Active Directory  by Quest Software


October 02, 2009 - Microsoft Active Directory has always proven ideal in providing secure access of users to all systems in an enterprise using the Windows platform. Unfortunately, by itself, AD can't provide the same level of security, compliance, and scalability to Unix, Linux, and Java systems. Quest Software can bridge that gap.

 

Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs  by Dell, Inc.


November 01, 2008 - Dell™ EqualLogic™ Auto- Snapshot Manager / VMware Edition enables administrators to quickly and easily create hypervisor-aware snapshots of VMs-helping simplify data management, enhance scalability of data protection and recovery, and increase application performance.

 

Intel IT Technology Center  by Intel


November 12, 2009 - The resources compiled here explore ways your organization can work to achieve high performance computing. Read more about boosting server performance, how you can power desktops, increasing mobility and securing client systems. These tools will provide you with information to help your organization deliver the best overall performance. Period.

 

Intel Virtualization Technology for Servers – A Closer Look Inside  by Intel Corporation


September 03, 2009 - Intel® Virtualization Technology (Intel® VT) provides comprehensive hardware assists that boost virtualization software performance, improve application response times and provide greater reliability, security and flexibility. Read on to learn more.

 

Intel® Core™2 Processor with vPro™ Technology and Windows® 7: Better for Business  by Intel Technology Provider


October 16, 2009 - Technical decision makers are faced with many challenges in today's economy: help users get more work done faster and with fewer difficulties, protect the network and individual systems from attacks or malicious code, and much more. Find out how the Intel Core 2 processor with vPro technology complements the new Windows 7 operating system.

 

Intelligent Control with an Application Delivery Network  by Blue Coat


December 30, 2008 - This white paper details how the Application Delivery Network (ADN) combines real-time intelligence about users, applications, business rules, network status and security policies to deliver applications quickly and securely across the WAN and Internet.

 

Intelligent Defense: SIMs for Threat Management  by Q1 Labs


November 18, 2009 - Learn about security information management systems (SIMs) and how they support a security information lifecycle of collection, alerting, reporting, and forensics.

 

Intelligent Secure Cloud Archiving for Application Data  by Iron Mountain Digital


October 15, 2009 - Iron Mountain’s Archive Services Platform API provides developers with the ideal remedy to take control of their data archiving challenges. A Web services interface allows developers to easily integrate their data-intensive applications, using almost any programming language, with Iron Mountain’s ultra-secure, highly scalable archive.

 

International Financial Reporting Standards (IFRS) in your pocket 2009  by Deloitte


July 29, 2009 - This guide can help you understand International Financial Reporting Standards (IFRS) and how its standards are being adopted around the world.

 

Internet Gambling Sites: Expose Fraud Rings and Stop Repeat Offenders with Device Reputation  by iovation, Inc.


June 22, 2009 - This white paper will help you understand what new and innovative techniques can be used to combat online fraud and abuse, and how online casinos can realize a true return on investment by reducing losses from fraud exposure and increasing operational efficiency within the fraud detection process.

 

Introduction to CloudController  by InContinuum Software


September 01, 2009 - Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security.

 

Introduction to McAfee ePolicy Orchestrator 4.5  by McAfee, Inc.


September 10, 2009 - Many organizations have cut costs by distributing IT across the globe. This makes integration and management a challenge. To ensure your security team is on the same page, check out this video to learn about a solution that allows you to manage different technologies in different time zones with a localized system.

 

Introduction to Requirements - The Critical Details That Make or Break a Project  by Global Knowledge


December 10, 2008 - This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.

 

Introduction to Virtualization E-book, Chapter 6: How Virtual Infrastructures Change Security  by SearchServerVirtualization


October 26, 2009 - Protecting the virtual data center doesn't need to be any more difficult than protecting a physical network. The key is to remain vigilant. In this chapter, you'll learn how to mitigate potential security risks to your resource pool and virtual machines without over-allocating administration.

 

ioDrive, Changing the Way You Code  by Fusion-IO


March 20, 2009 - With read/write speeds that are very close to most expensive models in the industry, the ioDrive's price/performance ratio will leave you saying, "WOW!" Read this white paper for more information on this paradigm-shifting data storage appliance.

 

IP Telephony without Migration Migraines  by Cisco Systems, Inc.


October 02, 2009 - Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.

 

IPS vs. IDS: Similar on the Surface, Polar Opposites Underneath  by TippingPoint


October 05, 2009 - A common notion is that an Intrusion Prevention System (IPS) is nothing more than an Intrusion Detection System (IDS) deployed in-line with blocking capabilities. This paper explains why that notion is incorrect.

 

IPv6 Transition Strategy  by BT Diamond IP


February 01, 2007 - IPv6 Transition Strategies- Develop a clear, manageable migration path from IPv4 to IPv6.

 

Iron Mountain Solves Data Protection Problems  by Iron Mountain Digital


August 01, 2009 - The Gas Operations Division of Airgas has an extensive staff of mobile sales representatives and field technicians. IT was concerned about protecting vital business data on laptops. Airgas uses Iron Mountain Off-site Tape Vaulting to securely store tapes. IT found it had the features he needed to protect employee laptops properly.

 

Iron Mountain’s Cloud-Based Protection for Servers  by Iron Mountain Digital


November 16, 2009 - Managed Service Providers working with smaller businesses can help them better protect their data with two cloud-based strategies from Iron Mountain. Learn how LiveVault and CloudRecovery can bring your customers peace of mind.

 

Is cloud backup right for your organization?  by Iron Mountain Digital


July 31, 2009 - Mark Bowker, analyst with Enterprise Strategy Group, discusses different flavors of cloud backup in the market today and details what you should consider before adopting a cloud backup offering.

 

Is Online Server Backup Appropriate for Your Business  by Iron Mountain Digital


May 13, 2009 - Read this white paper to examine the setbacks of traditional backup, gain a better understanding of online backup, and discover why Iron Mountain's LiveVault solution for automated server backup and recovery won the 2006 award for Best Storage Software Solution from the Software and Information Industry Association.

 

Is Security Driving How You Run Your Business? Empower Your Organization with Strategic Security  by McAfee, Inc.


August 26, 2009 - Reading this paper will help you understand the fundamentals of building a security architecture that helps you respond to business demands while safeguarding your organization.

 

Is Your Data at Risk?: Why Physical Security is Insufficient for Laptop Computers  by Sophos Inc.


June 10, 2009 - Evaluating the various data security options to protect your PCs can be challenging. This paper examines the options, discusses why passwords alone are not sufficient and makes the case for strong data encryption.

 

Is Your WLAN Helping You Comply with Security Guidelines of the PCI Standard?  by Hewlett-Packard Company


August 29, 2008 - This white paper provides an overview of security threats in a wireless LAN (WLAN) environment, many of which go unnoticed. It discusses how HP ProCurve can help you deploy a secure and managed Wi-Fi infrastructure that can defend itself against wireless threats and help you comply with PCI guidelines.

 

IT Governance in an IBM Lotus Software Environment  by Sherpa Software


January 16, 2009 - This document describes concepts and definitions for governance, elements of governance, distinguishing myth from reality, approaches that go beyond "just good enough", control frameworks etc.

 

IT Savings Made Simple: Rethink Your User Desktops  by Citrix


October 06, 2009 - Desktop virtualization—the replacement of physical desktops with virtualized versions hosted and delivered from the datacenter—not only allows you to equip your users more efficiently and cost-effectively; it enables a broad range of strategies for reducing cost, improving service and providing more agile support to the organization.

 

It's All about the Salesperson: Taking Advantage of Web 2.0  by Oracle Corporation


September 19, 2008 - This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

 

ITIL® v3: What It Is and Why You Should Care  by Global Knowledge


October 11, 2008 - This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.

 

ITIL®,the CMS and You  by BMC Software, Inc


August 20, 2009 - This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.

 
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