Overview: Pivotal CRM helps organizations create superior customer experiences and offers rich functionality, a highly flexible application platform, a full customer relationship management application suite, and best-in-class customization abilities.

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Research offered by Pivotal CRM, a CDC Software solution

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution February 20, 2009 - This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.

view CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs research abstract

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 20, 2009 - This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.

view How to Ensure That Your Employees Will Want to Use CRM research abstract