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Operational Responsiveness: Case Studies of Business Making Progress
by Progress Software

Operational responsiveness is more than just business process optimization. It’s about involving the decision makers at every appropriate level into business activities and giving them the ability to respond to the unexpected and effect change immediately.


To improve operational responsiveness you need to capture information about the complete business environment and use that information to drive decision making at every level, and have the ability to execute those decisions effective...

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