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Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract
by AT&T Corp

The ultimate goal of outsourcing security is to obtain a more solid security posture than an organization can accomplish on its own. However, there are several pitfalls involved with outsourcing that are avoidable if a detailed service level agreement (SLA) is applied. An SLA spells out the scope of coverage the managed security services provider (MSSP) will provide and is a legally binding contract outlining performance and service parameters.


In this E-Guide, independent security ex...
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